5 Jan 2012

Non-Techie Sales Operations Manager

Xora, Inc. – Posted by xoraMountain View, California, United States

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Responsibilities:

  • Work closely with the sales, customer support and marketing organizations to ensure timely and accurate management of sales activity and sales forecasts. Track and report on sales activity and pipeline.
  • Manage the administration of salesforce.com implementation. Leverage its capabilities and other add-on solutions to enhance its value to the users and customers of SFDC.
  • Administer policies to ensure integrity of data in SFDC.
  • Define and implement sales processes to drive best practices in the sales organization.
  • Manage the commission process, and partner with the IT Applications Group (MIS Team) the finance and sales teams for ongoing improvements.
  • Develop and implement performance metrics to drive sales excellence.
  • Analyze sales, churn and sales activity data to derive insights into sales performance. Use this to recommend and implement ongoing improvement in sales practices.
  • Work closely with the IT Applications Group (MIS Team) to streamline reporting needs as well as collection and analysis of data from order processing systems.

Qualifications and Skills Required:

  • Bachelors’ degree in business, technology or related field.
  • Proven experience with salesforce.com.
  • Excellent communication (verbal and non-verbal), presentation & interpersonal skills.
  • Highly organized with the ability to work well under time pressure, to manage multiple projects simultaneously, and to prioritize.
  • Should be creative, a self-starter, team player, fast learner, detail oriented, and conscientious.
  • Technical background or aptitude to understand and leverage capabilities/limitations of the various systems used within the organization.
  • Willing to work across time zones and interface with the global sales and IT Application Groups (MIS Group).

How to Apply

If you are a great match for this opportunity, we would like to speak with you. Please email your resume to: careers@xora.com.

We are committed to equal employment opportunity. We respect, value and welcome diversity in our workforce, as well as in our customers, our suppliers and the global marketplace.

Job Categories: Sales. Job Types: Non-Techie. Job Tags: sales.

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