PlayFirst is funded by Doll Capital, Mayfield Fund, Trinity Ventures, and Rustic Canyon Partners. PlayFirst, Inc. is headquartered in downtown San Francisco.

Job Description

You are an experienced game designer who has a broad background in game design. You have shipped free to play social game titles on mobile platforms or the web. Passionate about social games, you strive to come up with the new mechanics and gameplay experiences that will take social gaming on mobile devices to the next level. Ideally, you also have extensive experience in either strategy or role-playing game design.
Using your keen sense of compelling aesthetics and addicting game mechanics, you will spearhead a metrics-driven approach to game design that builds strong retention, virality and monetization into the core game design. You will guide the design on both internal developed projects ranging from original concepts to existing PlayFirst properties. You are passionate about designing for titles in all stages of development, from prototyping, through production, to live operations. You are able to excel at a strategic level and understand broad industry trends while also being able to operate effectively at a tactical level in defining, implementing and iteration on the individual game features up until and beyond product launch. You excel at systems design, and do not bat an eyelash at creating compelling structures to advance our games and create addicting gameplay for our audiences.

Responsibilities

• Drive systems design and engage our audience with addicting game play mechanics
• Define the overall game design for innovative, high quality freemium mobile games
• Communicate the overall creative vision and specific feature requirements to the team
• Write clear and concise game design documents
• Use game design tools for rapid data driven feature iteration
• Drive the initial prototyping, tuning, game play pacing, first user experience, and difficulty ramp of a mobile game
• Embrace a metrics-driven approach to game design, learning from user date to ensure excellent retention, monetization, and meaningful social connections in the game design.
• Source new ideas and draft concept proposals as required
• Understand and contribute to overall company goals by advising on portfolio direction and new game ideas that will appeal to our target consumers

Requirements

• 4+ years of free-to-play game design experience on mobile platforms or the web. Additional game design experience on other platforms a plus.
• Has shipped numerous mobile and/or social games in a game design role
• Excellent analytical, facilitation and organizational skills required
• Proven user interface and user experience design required
• Demonstrated ability to be self-motivated
• Demonstrated ability to work well in an agile manner with Product Managers, Artists, Producers, and Engineers to efficiently deliver excellent games while working within requirements and constraints of technology, schedule and budget
• Ability to rapidly generate and refine extremely fun game mechanics with compelling and relatable themes
• Commitment to quality on time execution and team collaboration
• Strong written and verbal English communication skills essential
• Must have current US work authorization

Preferred

Benefits:

Core benefits include: health, dental, vision, life/disability insurance, flexible spending accounts, 401(k) and stock options. PlayFirst is located downtown in SOMA right by the financial district (2 blocks from the Embarcadero BART/Muni station and Ferry Building) and offers great fringe benefits, including generous paid time off & company holidays, weekly chair massages, daily catered breakfasts, free snacks and refreshments, and company-wide game jam and idea creation sessions to innovate the future of mobile gaming.

Salary and level to be determined by experience and education

At PlayFirst, we believe you can have fun anywhere, any time and at any age. That’s why we’re committed to creating mobile games for everyone to enjoy, including the fan-favorite DASH® games like Diner Dash®, SpongeBob Diner Dash® and Hotel Transylvania Dash™. Whether you’re in line at the store, on your lunch break or lounging at home, you only need a minute to dive into a PlayFirst game—yet you’ll find a lifetime of entertainment. PlayFirst games are played by tens of millions of fans worldwide, and we’re just getting started. To find out more about our talented team and our awesome games, please visit www.playfirst.com.

PlayFirst is funded by Doll Capital, Mayfield Fund, Trinity Ventures, and Rustic Canyon Partners. PlayFirst, Inc. is headquartered in downtown San Francisco.

Job Description

We are looking for a dynamic and seasoned Senior Marketing Manager, who combined with our small, yet highly efficient Marketing team, will expand the PlayFirst brand globally. The candidate of choice will need to have both strategic and tactical abilities and be able to execute aggressively; help define core marketing strategies and he/she wants to join our team because of the desire to work in a creative environment where everyone’s opinions count as we strive towards collective success and leadership in mobile gaming. Our ideal candidate will have a wealth of experience from both marketing leadership and the mobile gaming industry.

Responsibilities

• Working for the VP of Marketing and Product Management on PlayFirst’s strategic objectives for marketing as well as translation of those objectives into tactical roadmaps.
• Responsible for driving marketing innovation and forming alliances with internal teams and external partners to deliver content across channels and manage our mobile product releases.
• Work with product marketing to manage schedule and budget dependencies to manage new game launches as well as the marketing support of existing games.
• Drive PlayFirst’s branding, messaging and PR functions, including the management of outside PR agencies.
• Create media campaigns and determine the appropriate methods and system of metrics for measuring and monitoring marketing effectiveness.
• Drive strategy for targeting and growing new customer segments, and optimizing messaging and marketing programs per channel and global markets
• Drive customer focused research campaigns to inform product development and better understand customer targets and motivations
• Lead internal Marketing team and provide an environment that challenges and rewards group by cultivating teamwork, creativity, innovation and career growth.

Required Experience & Attributes

• 3+ years of marketing experience at a senior manager level.
• iOS/Android mobile games marketing experience.
• Previous experience in brand positioning; advertising development and building agency relationships.
• Strong analytical skills, business acumen and the ability to analyze data to spot important trends and opportunities.
• Ability to work in a fast paced environment collaboratively while holding self and others to quality, on-time deliveries.
• Ability to be hands-on active manager while providing leadership to the marketing team.
• Ability to work in the United States without sponsorship.

Desired Experience

• E-commerce and/or retail experience is a plus.
• Experience with reporting tools, data analytics, and metrics-driven marketing.
• MBA degree

Benefits:

Core benefits include: health, dental, vision, life/disability insurance, flexible spending accounts, 401(k) and stock options. PlayFirst is located downtown in SOMA right by the financial district (2 blocks from the Embarcadero BART/Muni station and Ferry Building) and offers great fringe benefits, including generous paid time off & company holidays, weekly chair massages, daily catered breakfasts, free snacks and refreshments, and company-wide game jam and idea creation sessions to innovate the future of mobile gaming.

We seek a truly exceptional software engineer to join our team and help Stitcher continue to be a leader in internet radio by making Stitcher available on as many platforms as possible. Our web, iOS, and Android apps have already been downloaded millions of times, but there are dozens of other ways to interact with apps including car dashboards and televisions. That’s what this position is all about – working with the latest mobile, automotive, and consumer electronics devices to make Stitcher available anywhere.

The ideal candidate will be comfortable jumping back and forth between programming languages and environments, as well as interfacing with partners and showing off our latest and greatest at events like CES.

For the right candidate we will assist with relocation expenses. If you’re an overachiever and are legally authorized to work in the United States for any employer, please send your resume immediately.

Requirements:

• Knowledge of at least one OO language such as JAVA, C/C++, Objective-C, etc
• Knowledge of Android and/or iOS platforms
• Experience with communication protocols such as TCP/IP, Bluetooth, WiFi, or the iOS External Accessory Framework
• Familiarity with RESTful applications
• Passion for cutting-edge technology
• Self-motivated and results-oriented
• Strong interpersonal and written communication skills
• Bachelor’s degree in Computer Science, Electrical Engineering, or related field

The following experience is strongly preferred but not required:

• Experience with web technologies such as HTML5, CSS, Javascript
• Familiarity with embedded OS systems (Windows Embedded, QNX, Wind River, etc.)
• Familiarity with media application, including streaming media
• Experience managing multiple projects/deadlines and interfacing with internal and external teams

You: Awesome JavaScript developer who’s comfortable around back-end code and the command line.

This is a full time salaried position on site in San Mateo (although Thursdays you can work from home).

What we’re looking for:

• 1-5 years of professional development experience with JavaScript or sample code that demonstrates proficiency
• Thorough understanding of JavaScript, HTML5, CSS3, JSON, REST, and at least one major JS library (jQuery/Backbone/etc.)
• Ability to troubleshoot and fix cross-browser issues
• Familiarity with at least one back-end scripting language a plus
• Familiarity with databases a plus
• Familiarity with version control systems a plus
• Familiarity with linux shell scripting a plus
• Familiarity with unit and integration testing plus
• Familiarity with agile, scrum, and continuous deployment a plus
• Enthusiasm about writing code and learning new things
• Proficiency at understanding other people’s code, learning from it, and explaining to others how to improve their code
• Willingness to take ownership of projects and ability to work self-directed
• Bonus points for experience with: PHP, MySQL, MongoDB, git, nginx, MogileFS, memcached, Selenium/WebDriver
• Double bonus points for links to your GitHub/Stack Overflow account, technically-oriented blog, and/or published articles/talks/slides

Perks:

• Medical, dental, vision coverage
• 401(k)
• Stock options
• Kitchen stocked with free espresso, soda, snacks & lunches
• Work from home Thursdays
• Friday massages
• Offsites & trips
• Relocation assistance available (!)

San Francisco, CA

Keeping — and delighting — our customers is one of our most important tasks  We believe in a virtuous cycle of customer success, improved revenue, and company growth.  We need a leader who will build and scale an integrated Customer Success organization – someone who will be a catalyst for this virtuous cycle.

The role of this newly created position is to ensure successful customers, drive conversion, boost renewals and glean strategic insights that improve our product value.  This is an exciting opportunity to unequivocally influence our customers’ — and New Relic’s — success.

This is a challenging role that requires exceptional customer relationships, team building, a motivational style and analytical skills.  The right candidate is truly passionate about customer advocacy and has a proven track record to talk about!

Responsibilities:

• Define the Customer Success functions and develop its organizational structure that increases customer loyalty, commitment, and excitement.
• Provide customers with success blueprints, service plans and business roadmaps.
• Devise a service methodology to monitor and improve renewal rates.
• Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of NR products and services.
• Pro-actively assess the interface with our top customers (product performance, depth and breadth of usage, Support experience)
• Foster an company-wide environment of high customer intimacy and collaboration on behalf of customers
• Team with other internal organizations to develop packages and programs to maximize the customer experience.
• Meld Customer Support activity into a coherent customer success organization with the singular focus of delivering the very best customer experience.

Requirements:

• Minimum 5 years experience overseeing a technical support or implementation services/professional services organization, preferably in a SaaS environment.
• Hands-on experience of implementing technology products for use by external customers.
• Enthusiastic and creative leader with the ability to inspire people.
• Demonstrated ability to drive customer renewals and customer success.
• Able to gain sponsorship and consensus on key initiatives.
• Excellent communication and presentation skills, highly refined interpersonal skills.
• Relevant Bachelor’s degree; preference for computer science or related degrees

A Little About Us

We are passionate, possibly even crazy, about application performance management (APM). Our mission is to make web applications run better, to make the internet more productive, and to make life easier for developers and devops. We are turning the APM marketplace upside down by providing SaaS products that deliver high-value functionality previously only available through enterprise software. We are well over 35,000 customers. And with your help we’ll get to 10x that number.

New Relic is a San Francisco Best Places to Work 2012 award winner, a Top 100 OnDemand Company, Best of SaaS (THINKStrategies), Top 100 Coolest Cloud Computing (CRN); 10 Cloud Management Companies to Watch (NetworkWorld); the list of accolades goes on. More important, we provide challenging work, opportunities to learn, high quality teammates, a standard-setting product, and a company on the move.

Our offices are in the tech-rich urban center of San Francisco with easy commute access and a plethora of good eats.  We provide competitive compensation (including pre-IPO stock options) and big-company benefits (medical, dental, etc.) — all while maintaining the energy, agility and fun of a start-up.

New Relic is most decidedly an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

San Francisco, CA

Are you a confident systems-level software engineer? Did you fall in love with GCD when you first discovered it? Can you work on graphics, network, and thread management APIs, all in the same day? Do you want the opportunity to put your name on the only freely accessible face-to-face video chat SDK for iOS?

TokBox is looking for an experienced software engineer for our mobile platform engineering team. A successful candidate has proven systems-level development credentials on the iOS platform, and a healthy sense of curiosity about solving bleeding-edge problems in mobile device contexts. Together, and in conjunction with the WebRTC Project, we will implement the missing link between a growing number of video-ready endpoints and ease of accessibility of face-to-face video communication for iOS application developers.

We are looking for strong, self-motivated developers who like to crack tough problems and ship production-quality code. Position title will be commensurate with candidate’s experience and qualifications.

Do you thrive to build new infrastructure and scale out high performance applications? Are you passionate about cloud infrastructure and server platform challenges? Does taming billions of rows of data excite you?

TokBox is looking for an experienced candidate to work on the next generation of our Big Data/Analytics platforms. The successful candidate enjoys working on large scale problems and can effortlessly work on several projects simultaneously. This is a high-visibility role in the organization with broad external and internal impact.

We are looking for strong candidates with real problem-solving and rigorous analytical skills. Position title will be commensurate with candidate’s experience and qualifications.

Do you question the assumptions behind infographics in the media? Do the constant increases in ability to manipulate huge data sets make you smile? Have you turned data into a recommendation that made an immediate business impact? Do you like to inspire colleagues who are driven by gut instinct to understand the value of data, and even become data junkies themselves? Are you driven by real-world results?

TokBox is seeking a hands-on Applied Data Scientist who is looking for an opportunity to create actionable insight and see it turn into business results. The successful candidate will be one part each engineer, analyst, and alchemist, and will further transform our extant culture of data-driven decision making. Additionally, you will be part of the team that will help us export our start-up culture and facility with data and analysis to our parent company, Telefonica Digital.

We are looking for strong, self-motivated analytical thinkers who like to work on real-world problems and drive business results. If you’re looking for a position where you can play a pivotal role and make a significant business impact, you’re in the right place. Position title will be commensurate with candidate’s experience and qualifications.

Are you passionate about platforms and the cloud? Do you thrive on thorny positioning and pricing challenges? Do you enjoy identifying and creating markets for new, groundbreaking products and services? Are you driven to find simple, straightforward messaging to capture the essence of leading-edge technology? Do you love building teams and helping people reach their full potential?

TokBox is looking for an experienced hands-on candidate to lead marketing for OpenTok. The successful candidate will have rock-solid product marketing credentials along with the general marketing skills required to build, lead and manage our marketing function. The successful candidate will have the requisite technical savvy and enthusiasm to understand our platform, our market, and to work effectively within the TokBox team and as a part of the company’s management team.

We are looking for strong leaders with proven experience and the right mix of analytical and creative skills. Position title will be commensurate with candidate’s experience and qualifications.

San Francisco, CA

When you saw node.js, did you think the game had changed forever? When you hear phrases like PubSubHubBub do you immediately have an opinion? Do you find yourself wondering how effective cloud-based transcoding could be for bridging WebRTC implementations?

TokBox is looking for an experienced candidate to drive the roadmap for the cloud services components of the OpenTok platform. The successful candidate will create the world’s leading face-to-face video IaaS, growing the richness and diversity of OpenTok-powered applications along the way. This is a high-visibility role within the organization with broad external and internal impact.

We are looking for a hands-on technical product manager who will be able to listen to partners while inspiring and guiding the TokBox team. Position title will be commensurate with candidate’s experience and qualifications.