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Position: Technical Support/Sustaining Engineer This role is responsible for supporting customers and working closely with the Engineering to resolve customer issues. You’d be the focal point of resolving customer issues and under certain cases you might make code or script changes to resolve issues...
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Contactual is a global provider of on-demand contact center solutions. The Contactual OnDemand Contact Center provides robust call center functionality with an innovative Human User Interface. Delivered 100% as a Software as a Service (SaaS), Contactual requires no specialized hardware or software, no...
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Technical Customer Support Engineer Department: Customer Support Location: Los Gatos, CA Position Summary: As a key member of the technical support team, you will work with Firetide’s customers, QA, Engineering, Manufacturing and Product Management to log, track and deliver solutions to customer...
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Job Summary: The Bivio technical support team is a highly skilled team with very strong networking and security backgrounds. The ideal candidate should have a strong IP network appliance/equipment technical support experience. Experience in the networking security space is a plus. The position requires...
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As a Technical Support Rep for Meraki, you will be responsible for providing exceptional customer service by researching and resolving support cases from Meraki’s customers and business partners. You will also help to identify and write knowledge base entries to help customers identify and resolve...
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Marketo is the leading provider of Lead Management Software-as-a-Service, which enables companies to acquire, nurture, and convert sales leads more effectively. We are the fastest-growing company in the Marketing Automation field, and are viewed as thought leaders in this space. We are looking for dynamic...
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Reference Code: TSE-0409 Job Description* Cast Iron Systems Technical Support team is looking for a customer facing, highly motivated and experienced Technical Support Engineer. This position provides the opportunity to work with new and groundbreaking technology, latest industry and technology trends...
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Candidate Profile: The Technical Support Manager will lead a small team of support representatives and act as "the face of the company" to HyTrust customers. Responsibilities include: becoming an expert on HyTrust Appliance, answering customer support inquiries, troubleshooting in-the-field...
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Candidate will provide post sales technical support to Palo Alto Networks End User Customers via phone, e-mail and web. Strong fault isolation and root cause analysis skills are required to diagnose and solve complex technical issues and provide timely solutions to customers in a professional manner...
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Centrify is currently seeking a Technical Support Engineer to join our outstanding Support team providing world-class support to our growing list of enterprise customers. As our ideal candidate, you must be an energetic self-starter with a desire to learn new things quickly and have a proven track record...
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Technical Support Engineer Sugar CRM is currently looking for a highly motivated, hard-working individual with an attention to detail to join our support team as a Support Engineer. Responsibilities: Manage customer support issues to successful resolution Troubleshoot and resolve installation, implementation...
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We are looking for a high energy, full time technical support representative to join our award-winning software company. The ideal candidate will have basic knowledge of the Linux operating system, love helping people use computers and web technology, and be able to interact well with people of all levels...
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Position Overview: This is an opportunity to join SignalDemand, an early stage start-up that is working on some of the most challenging and exciting analytical problems in manufacturer pricing: simultaneous optimization of supply and demand. The company is well funded, with an experienced management...
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Technical Support Pandora Media is looking for a technically savvy and customer service-minded individual to join the Support team. In this role, you will provide IT services and technical support to Pandora employees. You will also interact via email with Pandora listeners and provide assistance ranging...
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Careers at Meraki We've built a dedicated team with a strong sense of mission and fun, and are always on the lookout for talented people to join us. Specific positions we're trying to fill are listed below. We are currently located in San Francisco, California. Note: Meraki does not accept unsolicited...