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This is an opportunity to deliver a system which is technically challenging and has tremendous customer value. Allocade started with very sophisticated NASA technology and applied it to a problem that challenges hospitals every day. We are looking for a Lead Technical Support Engineer to become the foundation...
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Principal Responsibilities: The Technical Support Engineer is a high-visibility position responsible for carrying out a broad range of technical and customer support activities for a number of SEVEN's industry-leading mobile carrier customers. Specific responsibilities include developing and maintaining...
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Technical Support Engineer Reports to: Director of Operations Job Description: Be able to work on problems with diverse scope and limited supervision, exercising judgment on techniques, and providing technical assistance to computer system users. Particular functional requirements are: »Debug ASP...
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As our Support Engineer, you will provide first-level technical support to our clients and partners. In this role, you will be responsible for assuring the highest quality support through either direct problem-solving efforts or problem triage with account management, integration engineering and core...
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Technology Support Specialist (Systems Administrator) Location: Bay Area Responsibilities: Performs a wide range of system administration duties on Windows and Linux servers including installation, upgrade and general support. Performs routine monitoring of all systems, applications, services and logs...
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As Support Guru, you will be responsible for customer satisfaction. This includes not just direct customer support and determining how best to support our large user base, but also identifying and working with product development to ensure Syncplicity is meeting customer needs. We're looking for...
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You will be part of the FusionOne operations team that supports our hosted services as well as our in-network deployments. You will become an expert in FusionOne’s system environment and code base and will troubleshoot and debug complex issues that may arise in the field on production systems or...
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Job Summary: As a member of the Gear6 Support Organization this person will provide product technical support to customers in web caching and HPC system environments. This person will work closely with the Gear6 QA and Engineering teams to insure our products meet customer expectations. The candidate...
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Job Description This individual will be responsible for coordinating all activities related to customer product integration and support worldwide. This includes directly managing a number of applications engineers, and coordinating the activities of many other engineers and technicians across the organization...
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Role The SpringSource Covalent Division is seeking a Technical Support Engineer to provide technical support services for our commercial Spring and Apache products. As part of the Global 24x7 Technical Support Team, the Technical Support Engineer will assist our customers to analyze, diagnose, replicate...
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Working in this role you will: Work with our customers - Ruby web developers - to quickly address problems using our product. Replicate customer configurations in-house. Reproduce customer issues. Fix bugs in the product. Release updated versions of our product with bug fixes. Be a customer advocate...
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Technical Support Engineers As a Technical Support Engineer, you will help OPNET customers apply our application and network analysis solutions to perform a wide variety of tasks. Work hours for this position are 10am – 6pm Pacific Time . Job responsibilities include: Respond to customer requests...
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Support Manager (SF) Responsibilities : The Technical Support Manager manages the client support function Ensures that productivity and customer satisfaction targets are met and takes corrective action when required Utilizes current consulting staff to resolve issues with the potential to create a support...
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Support Engineer (Location: Mountain View, CA) Clearwell Systems, the leader in e-discovery, is seeking an experienced technical support person to join a rapidly growing company. Your primary responsibility will be to field, track, troubleshoot, escalate (if necessary) and resolve technical support requests...
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IT Support Engineer Responsibilities: Assist users in resolving IT related issues Diagnose and resolve hardware failures - desktops, laptops, printers, servers, routers and switches Diagnose and resolve software failures - Windows XP, Office 2003 and 2007, OS X and Linux Provision Workstation and Laptops...